CAPE TOWN MARRIOTT HOTEL CRYSTAL TOWERS, Cape Town – A Smart Stay in the City
About the Hotel
Rooms with perks
Cape Town Marriott Hotel Crystal Towers offers 180 rooms with 24-hour room service, premium bedding, and laptop-compatible safes. Each room includes a cylindrical frosted glass shower with LED mood lighting and a flat-screen TV that rises from the base of the bed. Rooms feature air conditioning, a satellite TV, a minibar, and tea/coffee facilities. Some rooms provide views of Table Mountain.
Dining choices
The hotel has several dining options, including Towers Restaurant for fine dining with a display kitchen, The Greatroom for 24-hour pastries and sandwiches, and Orah Bar & Lounge for cocktails and light bites. Acara Pool Bar & Terrace serves sushi and drinks by the pool. A halal-certified kitchen and 24-hour room service are also available.
Leisure and wellness
Guests can use the rooftop pool with views of Cape Town, a fully-equipped fitness center, and Life Day Spa, which offers massages, facials, and nail care. The spa was named Professional Beauty Spa of the Year in 2017. The hotel also has a business center and 12 event spaces with free Wi-Fi.
Prime location
The hotel is in Century City, a 10-minute walk from the area’s business district and 20 km from Cape Town International Airport. It has direct access to Canal Walk Shopping Centre via a private bridge. Nearby landmarks include Intaka Island (1 km) and Milnerton Beach (2.5 km).
Guest services
Services include 24-hour reception, daily housekeeping, and mobile key check-in. The hotel offers valet parking, accessible rooms with roll-in showers, and free Wi-Fi throughout. Event planners can arrange meetings or special occasions with dedicated coordinators. Service animals are welcome, and the property has elevators.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Baggage storage
- Locker room
- Elevator
- Currency exchange
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Canoeing
- Hiking
- Cycling
- Golf course
- Fishing
Guest Parking
- Electric kettle
- Dryer
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Packed lunches
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Cribs
- Babysitting/Child services
- Board games
- Children's menu
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Outdoor swimming pool
- Sun loungers
- Spa & wellness center
- Steam room
- Pedicure
- Manicure
- Waxing
- Body scrub
- Treatment room
- Body wraps
- Back massage
- Full body massage
- Pool with view
Room features
- Air conditioning
- Heating
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
- Sink
Self-catering
- Electric kettle
- Dryer
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Guest Ratings & Reviews
I had a mixed experience at the hotel. The rooms were awesome, modern, clean, and spacious, but the poor quality cleaning and maintenance work was noticeable. The service was mostly helpful and friendly, though there was a slight issue with one staff member. The location was very central but had some drawbacks like noise. The dining was fantastic, offering a lot of choice and quality. Overall, my stay had its ups and downs.
The hotel offers a welcoming atmosphere and friendly service. The rooms lack personality and need improvement in cleanliness, especially the open shower and bathroom setup. The location is convenient for commuting but has noise issues during late-night hours. Dining provides a good variety but may run out of certain items. Overall, a decent stay with room for enhancements.
My stay at the hotel was lovely. The rooms had a romantic feel with rose petals on the bed, even though they could have been a bit bigger and had more TV channels. They were spacious and had everything I needed. The location was great, away from town but next to shops, and the pool was Instagram-worthy. However, I had to leave to smoke. The dining experience was delicious each morning, and the facilities were top-notch.
The hotel offers stunning views over Table Mountain and the rooms are awesome and clean. The service is very friendly and professional, and the location is peaceful. The dining experience is excellent, with a variety of menu options. However, the breakfast menu may benefit from mixing in other cultures. The hotel facilities are top-notch.
My stay at the hotel had its ups and downs. The rooms, although modern and spacious, had several maintenance issues that were unexpected. The service was a mixed bag, with some staff being very friendly and helpful while others were quite inept. The location was convenient for business travelers but a bit far from tourist spots. The dining experience was good overall, though there were some noise issues. The facilities were promising, with excellent spa services available.
Wow, what a mixed experience at this hotel! The rooms were amazing, so immaculate and over-designed for appearance, but unfortunately, they were so dusty and dirty. On the positive side, they had a lot of space and came with everything you need. The service was a letdown with a very inept breakfast service, but the general service is amazing, from the greetings to making you feel truly at home. The location was ideal and accessible to places of interest, although understaffed in the dining area. The dining experience was top-notch but could be brought to the room. The facilities were great, except for the rooftop pool which was a disappointment. Value for money is a bit questionable here with some hits and misses.
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